Enhanced Security through Employee Security Group Login control

GEM Retail
GEM Business
  Fast login via Mag Card swipe
  Manual login via username & password
  Restrict & set sales screen access by employee
  Force login between each sale or reduce logins to per session
  Enhanced Security through CCTV/DVR activity logging (Requires 3rd party cctv/dvr system)
Choice of Fully Editable Touch Screen or non-touch Register Screens    
  Fully customisable Touch Screen Register layout
  Alternative non-touch 'Register' Style screen
  Programmable screen buttons to access invoicing wizards
  Edit Register Screen invoice layout
Advanced 'Invoice' mode screen with support for Section manager    
  Alternative advanced back office 'Invoice' Style screen
  Advanced Section manager, allows you to split detailed invoice, orders into bite sized pieces
Support Dual customer screen (sale line details & images and instore advertising)    
  Support Dual customer screen (sale line details & instore advertising)
Supports multiple payment types & split tender GEM Retail
GEM Business
  Integrated credit card processing/authorization
  Supports multiple tender types (Cash, Visa, Cheque, Store Credit, Gift Card, etc.)
  Allow user definable tender types
  Allow split tender capability on invoice
Direct Scan & multiple lookup options to sell items quickly: Barcode, Model #, Description,    
  Scan barcodes, generic lookup codes or Supplier product codes directly into POS
Direct scan serial number for fast lookup/sell of serialised items    
  Scan Serial Numbers to sell items
  Search items by Suppliers Code
  Search for items by Barcode
  Search for items by Model No.
  Search for items by description
Direct scan serial number for fast lookup/sell of serialised items    
  Search for items by serial number
POS Displays relevant product info during sale: Qty available, held, next due, location, picture etc    
  Display item availability/stock level
  Display item location
  Display item order date
  Display item description
  Display item picture as they are scanned, both on Till & Customer screens
  Display serial numbers
  Display floor plan/financing due dates
Automatic & Manual discount options including coupons & vouchers GEM Retail
GEM Business
  Issue discounts and change prices by line item or entire invoice
  Issue discounts and change prices by a certain percent or Pound amount
  Issues discounts by redemption items (coupons, rebates, etc.) for tracking promotions
  Require management review when price is below cost
  Override automated discount (with appropriate user rights)
  Specify sales person
  Specify more than one sales person
Automatic commision tracking & splitting between multiple sales staff    
  Calculate split commission automatically
VAT options include, Inclusive, exclusive & export    
  Apply sales tax automatically
  VAT Inclusive & VAT Exclusive modes
  Automatically override VAT for exports
Quickly search & add customers during sale displaying relevant customer details & info    
  Search for customers by account number, name, phone, business, or address
  Add new customer accounts at POS
  Allow customer account inquiry that displays billing address for a customer
  Allow customer account inquiry that displays the shipping address for a customer
  Allow customer account inquiry that displays credit standing for a customer
  Allow customer account inquiry that displays billing and shipping terms for a customer
  Allow customer account inquiry that displays special instructions/notes for a customer
Take AR payments through Register & Back Office GEM Retail
GEM Business
  Receive customer payments at POS
Search & re-issue invoice history    
  Search for past invoices by transaction number, customer account, or invoice date
  Invoice recreation for customers that did not receive bill
  Ability to add the customer requested ship date, due date on the invoice
  Add freight charges to an invoice with automatic freight estimation
Issue recurring invoices    
  Issue recurring billing
Issue & track Gift Cards & Certificates    
  Issue gift certificates/cards from POS
  Validate gift certificates/cards from the POS
  Track and redeem gift certificates/cards
Place invoices on hold and recall at any workstation    
  Place invoices on hold and recall at any workstation
Create & manage multple Loyalty schemes    
  Support customer loyalty cards
  Frequent buyer program support (track points, etc)
Issue store credits or refunds from the register GEM Retail
GEM Business
  Issue store credits
  Issue a refund at the POS
  Issue, track and view layaways with payment history, balance and due date
  Create and view special orders (non-stocked items)
  Search for special (open) orders by customer account, name, phone or order number
Service Centre / Work Orders (module required)    
  Create, track and view Service Orders (repairs)
  Search for Service Orders by customer account, name or phone
  Search for Service Orders by Service Order number
Quotations /Estimates (module required)    
  Create and view quotes
  Create an invoice from a quote
  Create an invoice from selected lines of a quote
  Search for quotes by customer account, name or phone
  Create Service Quotes, allows serial tracking on job quoting
  Filter & search quotes by Service Quote or Standard Quote
Advanced Print Management supporting multiple printing options to mutiple printers GEM Retail
GEM Business
  Print cash receipts
  Print full size invoices & sales documents (A4)
  Advanced Print manager distributes additional documents to alternative printers based on user defined rules.
Edit & Add customised document layouts with support for Crystal Reports    
  Design your own receipts using the 40 Column receipt editor
  Add your own document designs/layouts designed with Crystal Reports
  Customize receipts and invoices by adding a company logo
  Customize receipts and invoices by adding a special message (at least 300 characters)
  Customize receipts and invoices by organizing the layout
Track Voids & lost orders/sales    
  Record lost sales from POS
Age Verification    
  Age verification (for alcohol, tobacco & solvent sales)
Customer Contract pricing (module required)    
  Automatically override product prices with customer specific contract prices
Sell customers Consignment items    
  Sell customers Consignment items
Automatic customer price promotions GEM Retail
GEM Business
  Automatically override prices based on customer assigned price level (up to 6 price levels)
  Manually Override usual price with a pre-defined price level (up to 6 levels)
Promote upselling & addon items    
  Suggest relevant up-sell or add on items
Automatic Promotions including quantity breaks, date-time specific    
  Automatic Quantity price breaks (eg: 3 for £10)
  Automatic Mix n Match quantity pricing with user-defined rules
  Automatically mark down or discount promotonal merchandise for a specified time
  Automatically mark down or discount promotonal merchandise based on customer, customer type, department, category, price, and region
Automatic Pack pricing (single, six pack, case, etc)    
  Support 'Pack' pricing with direct barcode scanning, unit£, Pack6 price, Case24 price
Advanced 'trade-in items' management    
  Accept Trade-in Items
  Automatically provide a guide Trade-in purchase price based on current stock levels
Automatic Back order support & release held stock override    
  Automatic Back Order for items out of stock
  Manual override & release of items held against other customer orders to take sale




Key:

Standard Feature Included

Feature not Included    
Service Module feature Quotes Module feature Contract Pricing Module feature
Consignment Module feature Multi-Site Module feature